Incident Resolution Campus and System-Wide Resources
There are any number of support services available to those within the broader UCLA community who seek external guidance.
The Office of Ombuds Services serves as a safe space in which all members of the UCLA community can seek assistance in resolving conflicts, disputes, or a wide variety of complaints. As a primary resource for campus mediation services, it operates in an independent, neutral and confidential fashion. The Ombuds office is located at the Strathmore Building, 501 Westwood Plaza, Suite 105. Phone: (310) 825-7627. Hours are 8am-5pm, Monday-Friday or by appointment.
In cases where you feel criminality is involved, you are encouraged to file a report with the UCLA Police Department. UCPD is headquartered at 601 Westwood Plaza, Los Angeles, CA 90095-1364. Their phone number is (310) 825-1491. They also maintain an anonymous message/tip line: (310) 794-5824.
The ADA/504 Compliance Office is responsible for ensuring the university fully complies with all provisions of the American with Disabilities Act. They also maintain a grievance procedure in cases where the university fails to meet ADA requirements. You must contact an ADA/504 Compliance Officer for specific filing instructions (https://equity.ucla.edu/civil-rights/ada-504/).
In addition to providing a wide range of support services to UCLA’s LGBTQ community, the LGBTQ Resource Center provides confidential assistance and support to students, faculty, and staff who feel they have experienced harassment or discrimination, or who have questions round issues of health, housing, financial aid, classroom, and personnel. The LGBT Resource Center is located at 220 Westwood Plaza B36 in the Student Activities Center. Phone: (310) 206-362. Their hours of operation during the academic year are Monday-Thursday 8:30 am-6 pm and Friday 8:30 am-5 pm.
http://www.counseling.ucla.edu
CARE represents a safe space for survivors of sexual assault. In addition to offering reporting services, they serve as an advocacy resource and help to guide individuals through the adjudication process. CARE is located in the Counseling Center at Wooden Center West.
http://www.sexualharassment.ucla.edu/
The Sexual Harassment Prevention Office assists members of the UCLA community in navigating campus sexual harassment reporting procedures.
http://www.senate.ucla.edu/committee/charges/
The Academic Senate’s Charges Committee investigates complaints made against faculty members. These complaints must concern a violation of the Faculty Code of Conduct (which includes the sexual harassment policy). This committee determines if there is sufficient evidence for a hearing to be held by the Committee on Privilege and Tenure. To initiate a complaint individuals must submit a written statement to the charges committee, which the chair will review to determine if all other college and department-level administrative procedures have been exhausted. The chair conducts a preliminary investigation and presents their findings to the Committee on Privilege and Tenure. Typical grievances filed with the charges committee include issues with faculty teaching, discrimination (both against students and other faculty), sexual harassment, issues of academic integrity, salary related issues and workplace inequities.
In cases where fraud and/or unethical activity needs to be reported, you can do so anonymously via the Whistleblowers Confidential Hotline: (800) 403-4744.
Consistent with the UC’s ongoing commitment to creating learning and work spaces free from discrimination, intolerance and hate, the UC has created a systems-wide form for reporting hostile incidents on UC campuses. These include the following:
- Expressions of Bias
- Hate Speech
- Hate Crime
- Graffiti/Vandalism
- Intimidation, Bullying or Physical Violence
- Bias Incidents
- Hostile Climate
- Other Campus Climate Issues
All members of the UC community are welcome to file a report with formal follow-up guaranteed within two weeks.
Campus Resources for UCLA Ed&IS Graduate Students
UCLA Student Legal Services is located in A239 Murphy Hall.
UCLA Student Legal Services (SLS) provide confidential* legal counseling and assistance regarding a wide range of legal issues to all currently registered and enrolled UCLA students. SLS is able to help students with a variety of problems, including: Landlord/Tenant Relations; Accident and Injury Problems; Domestic Violence and Harassment; Criminal Matters; Divorces and Other Family Law Matter; Automobile Purchases; Credit, Collections, and Financial Issues; Employment Matters; and Health Care and Consumer Problems.
UCLA Student Legal Services also frequently assist students with issues they have with other UCLA departments in such areas as housing, financial aid, harassment, discrimination, ADA compliance, student discipline, and faculty misconduct. SLS gives students the information they need to assess their options and, in appropriate cases, will negotiate on behalf of the student, as well as draft letters and legal documents for the student. Students may make an appointment by telephone or in person, and there is a $10 fee for the initial one-hour consultation with an experienced attorney. The office is open Monday through Friday, 9:00am to 5:00pm.
* All communications with the attorneys are subject to the attorney-client privilege, which means that the attorneys may not disclose anything that a client tells them unless the client authorizes them to do so. Students can talk about the most sensitive matters knowing that everything they say to the attorneys will never be discussed with anyone unless the students give their explicit permission. This highest level of confidentiality makes our office a very safe place for students to get help.
UAW Local 2685, across the University of California system, including TAs, GSRs, Readers, and both undergraduate and graduate tutors. UCLA specific branch of UAW Local 2685 is Academic Student Employees (ASE). Their grievance procedure is Article 12 of the Contract on the following webpage:
Article 12: Grievance and Arbitration
For other related articles from the ASE contract, please visit for more information: Link to Academic Student Employee Contract
Campus Resources for Ladder Faculty
The Academic Senate’s Charges Committee investigates complaints made against faculty members. These complaints must concern a violation of the Faculty Code of Conduct (which includes the sexual harassment policy). This committee determines if there is sufficient evidence for a hearing to be held by the Committee on Privilege and Tenure. To initiate a complaint individuals must submit a written statement to the charges committee, which the chair will review to determine if all other college and department-level administrative procedures have been exhausted. The chair conducts a preliminary investigation and presents their findings to the Committee on Privilege and Tenure. Typical grievances filed with the charges committee include issues with faculty teaching, discrimination (both against students and other faculty), sexual harassment, issues of academic integrity, salary related issues and workplace inequities.
https://apo.ucla.edu/conflict-resolution
The UCLA Human Resources Conflict Resolution office is a valuable resource for all UCLA employees who may be facing harassment, discrimination, or violence in the workplace. The office is also able to support the specific needs of the disabled as well as military veterans.
Campus Resources for Non-Academic Senate Appointees
Non-Academic Senate appointments represents a wide ranging assortment of positions within UCLA Ed&IS:
UC Grievance Policy for Non-Academic Appointees
UC Non-Academic Senate APM 140 Complaint Form
The Academic Personnel Manual Policy 140 (APM 140) provides non-Senate academic appointees the opportunity to file grievances for acts that adversely affect an appointee’s terms and conditions of employment. The APM 140 Policy and the complaint form are located at the following web sites:
Complaints should be filed with: Jane Lopatt, Grievance Liaison, University of California, 3149 Murphy Hall, Box 951405, Los Angeles, CA 90095-1405. Phone: (310) 825-7777; Email: jlopatt@conet.ucla.edu
Available Resources for Post-Doctoral Appointees
Post-doctoral researchers seeking support in the resolution of a workplace grievance are encouraged to contact their designated union, UAW 5810. A key function of the UAW 5810 is to ensure the implementation (and compliance) of the union’s negotiated labor contract and the obligations therein. Per the UAW contract, “(a) written grievance must be filed with the campus labor relations office on the grievance form agreed to by the parties (Appendix E) within thirty (30) calendar days from the date on which either the grievant or her/his representative knew or could have been expected to know of the event or action which gave rise to the grievance.” To initiate a formal complaint process through the union, click here.
Campus Resources for Administrative and Professional Staff
University staff have access to a number of different resources to help them in navigating the resolution/redress process. These include support services offered through UCLA Human Resources. Unionized staff are encouraged to contact their specific union representation. If you are unclear as to whether your current classification falls within the union/non-union category, contact your Human Resources representative or refer to the UCOP Labor Relations page by clicking here.
The UCLA Human Resources Conflict Resolution office is a valuable resource for all UCLA employees who may be facing harassment, discrimination, or violence in the workplace. The office is also able to support the specific needs of the disabled as well as military veterans.
1. Non‐represented staff:
PPSM 70
2. Represented Staff:
Union Contracts